Privacy Policy

This Privacy Policy describes how The Hub collects, uses, and protects information provided by visitors and prospective or active partners of our Phoenix, Arizona cannabis facility.

Information we collect

• Application data: name, email, phone, company, license status, budget, timeline, product category, and other information you submit via forms.
• Compliance data: state license numbers, Facility Agent card details, and identity information required to grant facility access.
• Account data: email, password (hashed), and role, for members using the portal.
• Financial data: invoice, payment method, and remittance records. We do not store full bank credentials.
• Usage data: pages viewed, timestamps, IP address, browser, and device information collected automatically.

How we use information

• Evaluate applications, verify licensure, and approve facility access.
• Provide manufacturing, leasing, and partner services and communicate about them.
• Bill, collect payments, and maintain financial records.
• Comply with Arizona cannabis regulations, tax laws, and lawful requests.
• Protect the security, integrity, and safety of the facility and its members.

How we share information

We do not sell personal information. We share information only with: (a) service providers who process data on our behalf (hosting, database, email delivery); (b) government agencies and regulators when required by Arizona law; and (c) professional advisors (legal, accounting) bound by confidentiality.

Data retention

We retain records for as long as required for our operations and for the retention periods required by Arizona cannabis regulations, tax law, and applicable statutes of limitations.

Security

We use industry-standard technical and organizational measures — encrypted transport (TLS), role-based access controls, and row-level security in our database — to protect the information you provide. No system is perfectly secure.

Cookies

The Site uses only essential cookies required for authentication and session management. We do not use advertising or cross-site tracking cookies.

Your choices

You may request access, correction, or deletion of your personal information by contacting us through the Site, subject to legal retention obligations. Applicants may withdraw an application at any time.

Children

The Site is intended for individuals 21 years of age or older and is not directed to children. We do not knowingly collect information from minors.

Changes

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

Contact

Questions about this Privacy Policy may be sent through the contact form on this Site.